Returns & Exchanges
At Giant Lygon St, we want you to be completely satisfied with your cycling gear, which is why we offer a 30-day return policy on most items. Whether it is a sizing issue or a change of heart, our goal is to get you back on the road with the right equipment.
Check Eligibility
Ensure your item is in its original, unused condition with all tags and packaging intact within 30 days of purchase.
Contact Our Team
Email our support team or visit us in-store on Lygon Street with your original proof of purchase to initiate the return process.
Pack and Ship
Securely package your items and send them back to our retail location via a tracked courier service or drop them off directly.
Refund or Exchange
Once we inspect your item, we will process your full refund to the original payment method or assist you in selecting a replacement product.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing